How is AI Helping the Human Resource Department?
How is AI Helping the Human Resource Department?
AI applications can accurately analyze, make predictions, and diagnose issues. This can help the team members in Human Resources to make better judgment and decisions. This is why recently several companies have been integrating AI applications in the procedures of the Human Resources department.
AI can be easily embedded and integrated with various functions including training, recruitment, performance analysis, onboarding, retention, etc. However, there are still several companies that haven’t adopted AI due to the added cost involved.
The implementation of AI should be regarded as a majorly optimistic approach to enhance the HR department functions. This holds true only when it is integrated and utilized in the most accurate way.
Here are the different ways in which AI can change the functions in the HR department.
Enhancing candidate experience
The main role of the HR department is to connect the company’s existing employees with prospective employees. In order to achieve this at a larger scale, AI technology needs to be leveraged.
For instance, companies generally require the candidates to re-enter their personal information several times on several different forms during the hiring process. In order to alleviate this monotony faced by the prospective employees, smart digital forms integrated with AI can be brought to use.
Such an AI integrated system can be used to assess the previous work experience of candidates and their qualifications and match them with a role in the company that is best suited for them.
Understanding referrals of employees
AI applications can also be seen to enable a better understanding of employee referrals by the HR team. AI has the capability to analyze previous referrals for performance-related analysis to recognize which employee has been successfully fulfilling their roles.
When AI is integrated into such processes, it offers extra time to the HR team so that they can avoid wasting their time doing repetitive work. During the entire life cycle of an employee, there are several aspects that need to be analyzed and recorded. AI makes this task easy and quick.
Data-backed insights and resources
AI provides the team members of the HR department with data-backed insights and resources that are collected directly from the existing employees of the company. This allows the HR team to take immediate action and give way to the employee experience which is wanted and needed by the company.
This indirectly boosts engagement and reduces turnover. AI integration offers a way in which the entire employee population can connect and understand each other’s needs.
Enhances employee engagement
Employee engagement is very crucial for every company. This can be found out by analyzing the sentiments of the employees on an everyday basis. When AI integrated chatbots are put into use, it empowers the employees as well as the HR team members to be engaged throughout the year.
Chatbots are forms of communication tools that engage the users in a very personalized manner. Such chatbot conversations can be analyzed later and then leveraged to address the concerns of every employee.
Boosts development and learning programs
Development and learning programs need to be adaptable and agile enough to meet the needs of individual employees. The analytics and data collected by such programs can show a deeper impact back to the company.
AI integration in such programs would personalize the learning experience of the employees and will be able to address concerns regarding any existing skill gaps.
Helps in using transactional workforce data
With AI, HR teams can use the collected workforce data to analyze and predict fatigue, potential, overall engagement, and flight risk of individual employees. This would enable productive conversations which indirectly improve the retention, experience, and performance of the employees.
You can leverage AI to make way for personalized smart schedules and to also review the requests of shift-swap and time-off in real-time. This empowers the company’s employees greatly.
Also, when AI is used for such administrative requests, it reduces the burden of attending to such requests by managers. This way they can use this time saved for concentrating the completion of many useful and productive tasks.
Empowers workforce analytics
Organizations these days are moving towards employing workforce planning and analytics. The use of AI in such analytical applications is slowly becoming more apparent. With AI, HR team managers can make informed decisions while solving problems that can drastically affect the success of the company.
For instance, with such real-time analytics, the impact on key performance indicators due to absences, schedule changes, and open shifts can be better analyzed by the managers.
The use of AI in companies is rapidly becoming common with the latest advancements in machine learning. The use of AI applications like chatbots, artificial intelligence help desk software, etc, is becoming more prevalent. This has led to a massive change in the way people use technology to interact with their teams.